Reception kiosk and visitor management
On a 21- or 32-inch touchscreen kiosk, visitors check in with a few taps. The person they have come to see is called and talks to them live, through the kiosk — or is notified by SMS, email or Slack.
Specifications
Trusted by
01Visitor journey
The kiosk’s new interface, just as your visitors see it: large buttons and plain words, in English, French or German — no training needed.
A delivery? The “I am delivering” button alerts the right person directly.
Which company are you visiting?
Who do you want to see?
Mathilde Favre
Partner · Atelier Lumen
Calling…In conversation · 00:42
Thanks for visitingSomeone is coming to meet you
An interactive reception for organisations that care about the first impression they make on visitors.
Delivered set up on our own hardware, ready to use, and managed from your browser.
Independent of your IT and phone systems: an internet connection is all it takes.
02Who it’s for
Backing up an existing reception, or handling the whole welcome where there is none: Well-come adapts to the place, not the other way round.
Quick to install, Well-come takes over whenever your receptionist is away.
Law firm
Installed to support the receptionist during unusual opening times.
Challenge variable opening hours
When the kiosk takes over
For spaces without a reception — coworking spaces, SMEs, shared buildings — a kiosk that welcomes, guides and notifies, with no dedicated staff.
Coworking
Installed in the corridor leading to the stairs.
Challenge little room for a reception desk
Self-service reception
Installed in the entrance area for a self-service reception.
Challenge limited budget
03Features
All you need to improve the visitor experience and meet your security and corporate identity requirements.
Visitors and their contact talk live, out loud, through the kiosk, in both directions. No handset, no switchboard.
For each contact, the channel that suits them.
Several languages for the interface, and for notifications.
Each with its own logo, opening hours and process.
Interface colours, images and text, company by company.
You set the steps to match your reception rules.
Nothing to install or update: new features reach every kiosk on their own.
Manage the company, its contacts and each person’s notification channel yourself.
04Hardware
Our standard kiosks: a 21- or 32-inch landscape touchscreen, tilted like a lectern on a floor stand, delivered fully configured, that boots straight into Well-come.
05Pricing
Try Well-come free for 30 days, on your own premises.
From CHF249per month
Kiosk included, billed annually.
On request
Everything in the turnkey solution, and more.
Well-come is billed annually based on a monthly price. Additional fees apply for monthly billing.
06Press
Reports and articles from the Swiss media, in French.
07Frequently asked questions
Well-come is an interactive reception kiosk for businesses. On a touchscreen, visitors announce their arrival and select the person they have come to see, who is notified immediately. The solution is designed and operated by Natives Sàrl in Geneva, Switzerland.
By phone call, SMS, email or Slack, depending on the channel set for each contact. The visitor and their contact can also talk directly through the kiosk: audio communication is included as standard.
No. Well-come is independent of your IT and telephone infrastructure: an internet connection is all it needs. Software updates are automatic.
The turnkey solution costs from CHF 249 per month, kiosk included, billed annually (additional fees apply for monthly billing). The tailor-made solution is quoted on request. A free 30-day trial is available.
Yes. A single kiosk can welcome visitors for several companies, each with its own reception process.
Yes: the interface colours, images and text, the steps of the reception process and the languages offered (for example English, French and German) can all be customised. A self-service admin module lets you manage the company, its contacts and their notifications.
To support an existing reception (absences, extended opening hours) or to welcome visitors where there is no reception desk: coworking spaces, SMEs, buildings shared by several companies.
08Contact
We look forward to hearing about you and your project.
